In all aspects of her work Rana had to work across cultures, understanding the British political and communications dynamic and adapting it to Jordanian circumstances and Middle East culture. I found her advice in this area moat valuable. She worked directly with many very senior stakeholders over the years who were both comfortable with her and trusted her judgment. Rana needed to show discretion on many occasions, which she managed with aplomb. She has a natural talent for handling people with respect and is respected in return.