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Articles & Thoughts /
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July 1, 2020
“We are all in this together” – but are we really? After this great re-set, employees and customers are watching very closely to see what businesses and organisations are actually doing – actions, verbs, behaviours
The Great Re-Set
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June 1, 2020
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Seizing the Opportunity to (Re) Design Your Culture
Questions, questions, questions. That is all that seems to be on everyone’s mind. Some as simple as how are we going to go back to work? But most
My View From Jordan
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May 4, 2020
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I was one of the lucky ones. I really enjoyed the lockdown, spending time at home – tidying up, cooking, baking (which I never did before) and tending the garden. I actually felt more freedom
A LESSON IN MINDSET
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January 3, 2020
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I woke up on the morning of the 1st of January literally in a spin! A sever viral infection hit the nerve responsible for balance in the brain leaving me in a constant state of
You Are My Guest
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August 4, 2019
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One thing that every foreigner visiting the Arab world will agree on is how warm, welcoming, and hospitable the culture is. Hospitality is an Arab tradition that is deeply ingrained in the culture. Visitors are
Navigating Through Compromise And Flexibility
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July 4, 2019
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I would like to share with you this blog that was written by Rebecca Byrne
Navigating Through Compromise and Flexibility
I wish someone had given 19-year old me a copy of Rana Nejem’s When in the Arab World before
Wasta: The Good, The Bad, And The Confusing
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May 4, 2019
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Human nature compels us to want to help our family and friends. Normally, this comes in the form of offering a ride, cooking a meal, helping with homework, and other innocuous expressions of affection and
Can Culture Be The Hero?
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March 4, 2019
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We just finished a week packed with meetings with various businesses in the region. The question we were asking them is: how do you know that your culture is fit for purpose? Is your culture
We Don’t Talk About It!
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December 4, 2018
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I was recently sitting with the owner of a large PR firm that was working on a project with a well-known client in the Middle East. The project was encountering difficulties that required some serious
The Sacred Contract
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April 4, 2018
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A couple of months ago I decided to buy a car, so I did my research, shopped around and did a few test drives and finally decided on a particular car. The car still needed
Opposing Mindsets
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January 4, 2018
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Some 60% of the population of the Arab world is under the age of 25 – making this the most youthful region in the world. A sizable percentage of Arab business owners and senior executives
Don’t Have Time To Worry About Culture?
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August 4, 2017
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I hear it so often from business owners: “we just don’t have the time to worry about culture right now.” But, the reality is that if you don’t pay attention to your company’s culture you
It’s All In Your Head
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June 4, 2017
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Biology challenges our intercultural theories. That was one of the themes that stood out for me during the 4 days I spent in Dublin with about 400 other inter-cultural trainers, coaches and researchers, at the SIETAR
It’s All About The Relationship
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January 4, 2017
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Are you planning to grow your business in the Arab world? Are you about to take up a new position in your company’s offices based in Dubai, Kuwait, Amman or Cairo? Then you need to
Rituals Of Empathy
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August 4, 2016
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Last week we lost a very dear friend and an extraordinarily special soul, Abdallah Said, who left this world after a brave four and a half year struggle with a vicious brain tumor. My fondest
Ramadan Etiquette – Be Prepared
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June 4, 2016
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The sighting of the new moon marks the start of Ramadan. This is the time when your Cultural Intelligence will prove extremely valuable.
Ramadan is a time when Muslims all over the world refrain from eating
Four Basics To Know When In The Arab World
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May 4, 2016
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The book is finally out! When in the Arab World; An Insider’s Guide to Living and Working with Arab Culture.
Who would benefit from this book? Everyone and anyone who wants to visit or do business with,
Even The Most Seasoned Can Get It Wrong
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May 4, 2016
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Even the most seasoned can sometimes let their cultural intelligence slip. When we are under stress or pressure we tend to revert back to our default setting – or what we deem to be normal,
What Are You Communicating?
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May 4, 2016
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After resisting for a while, I have finally succumbed to my own advice and have just joined the blogosphere.
What should you expect from this blog? What am I all about? I would say communications –